Delivery Rates

This is a guide for our standard delivery rates from Kent. Goods are despatched using either a standard overnight courier service or via a dedicated van or pallet service. Your goods will be sent out via a standard overnight courier service unless they are deemed to be overly heavy, high volumetric size or too fragile to send this way, if this is the case they will be sent on a pallet or on a dedicated van.

Standard overnight courier rates*

*These rates apply to UK Mainland only (excludes Scottish highlands).

Pallet zone rates* (please refer to map)

*These rates are for a single full pallet (1m x 1.2m x 2m high no more than 1000kg). NB. There are cheaper half pallet (1m x 1.2m x 1m high) and quarter pallet (1m x 1.2m x 0.6m high) options available for some zones.

For all deliveries outside of the UK mainland, heavy goods, large volume goods and dedicated van deliveries or to simply confirm a delivery price, please contact us for a free quote.

FAQ’s

Can you arrange deliveries on a Saturday?
Saturday deliveries are available at extra cost - please contact us for a quotation

What are your delivery times?
We deliver during office hours of 9.00am – 5.30pm Please note a specific time cannot be given for courier deliveries.

Do you provide order tracking?
Please call us to track the delivery of your order.

Can you deliver outside UK?
Yes, not only do we service Kent, the South East and all the UK, but we also despatch to all Europe and worldwide. Please contact us for a quotation.

Delivery Terms

Here is an excerpt taken from our full terms and conditions applicable to all work undertaken by W&Co with the relevant terms for receiving deliveries for your reference:

• The Customer or its agents shall check the Goods thoroughly for any damage that may have occurred in transit. If damage has occurred in transit, the Goods should be rejected by the Customer at point of delivery or signed for as “DAMAGED”. If the Customer signs for the Goods as “DAMAGED” the Customer shall report the damage to the Company immediately and then confirm the damage in writing to the Company within three (3) Working Days. Any rejection of Goods under this clause shall be subject to clause the Returns Policy.

• The Customer or its agents shall inspect the Goods immediately on delivery and shall within three (3) Working Days give notice in writing to the Company of any matter or thing by reason whereof it alleges the Goods are not in accordance with the Contract. If the Customer fails to give such notice, then the Customer shall be deemed to have accepted that the Goods have been supplied by the Company in accordance with the Contract and, if applicable, the Customer shall pay any outstanding sums due to the Company for the Goods under the Contract (or any credit account) in accordance with the Contract.

See full terms and conditions by following this link: www.w-co.co.uk/termsandconditions.php